Customer Support Engineer

This job has been fulfilled

Enschede, the Netherlands
30.000  -  55.000

We care about our customers. How about you? Do you love to solve technical problems while servicing clients in the best way possible? We might need you for our client’s customer care team. They are a multinational company active within the IT Security domain.

How does an ordinary day look like?
Never a dull moment of course. You will face technical challenges every single day: incident management, configuration management, preventive maintenance, taking care of small projects and changes, and so on. Of course, you will adhere to the Service Level Agreements with their clients, attend internal meetings,

What should you bring to the table?
Talent, motivation, and Linux skills are essential. Apart from being friendly, reliable, and great communication skills for a techie. Of course, you are eager to solve technical issues in the best way possible while keeping track of product improvement possibilities. Client satisfaction levels are upheld as a result of maintaining and managing the products and services by achieving, and preferably exceeding, the service levels agreed with their clients. It would be more than convenient if you have experience and/or knowledge of Linux (RHEL/CentOS), Networking(TCP/IP), Ansible, SQL (PostgreSQL/Oracle), monitoring software, Docker, Apache Cassandra, ITIL (not to be forgotten), Telco infra, Bash and more.

That’s quite a list, what will they offer in return to you a professional?
A challenging job in a very intriguing IT Security world. They would offer a base salary between 35.000 up to 50.000 euros a year and you also receive holiday pay, 25 vacation days, an annual performance-based company bonus, commuting arrangements, work telephone, and laptop, pension plan, and more. Working from home is also one of the possibilities. They believe that the individual development of our employees is important and that is why they offer training options in the consultation. They just opened their new office with all the amenities that you should expect nowadays from a high level and nice employer. So anything else? Questions? What are you waiting for? Get in touch to get to know all the details!

This job has been fulfilled